If You Have a Loss...
Immediately report all accidents/claims to MSW Marine Insurance Services. You must take all reasonable steps to protect the boat from further damage. Do not start permanent repairs or dispose of damaged parts until the insurance company can inspect the damage. If you fail to follow these instructions you may void your policy and your claim could be denied. Refer to your policy booklet to comply with the requirements set forth by the Company.
Looking for an on-line option to report your claim? If you are a St. Paul Travelers or ACE/INAMAR policyholder, you may submit a claim using our on-line claim report. Progressive policyholders should contact them toll free number at 1.800.925.2886.
Important Contact Numbers:
Normal Business Hour Contact Numbers (Mon-Fri 8:00a.m. - 4:45p.m. CST)
MSW Marine Insurance Customer Care (Inside U.S.) - 1.800.937.8895
MSW Marine Insurance Customer Care (Outside U.S.) - 205.252.9871*
After Hours Claims Contact Numbers (Evenings, Holidays & Weekends 24 Hour Claims Service)
MSW Marine Insurance Services offers 24 hour a day 365 days a year claims service.
MSW Marine Insurance secures coverage through different insurance companies depending on the specific risk profile, so please take care to identify the insurance company listed on the declarations page of your insurance policy and select the correct number below accordingly.
After Hours for St. Paul Travelers (Inside U.S.) - 1.800.257.4411 (option 4)
After Hours for ACE/INAMAR Policyholder (ACE USA Claims Service) - 1.800.633.5553
After Hours for Drive Insurance from Progessive Policyholders - 1.800.925.2886.
*For Calls outside the U.S., please ask to be transferred to the Programs Department.